![]() If you are unhappy about receiving such texts, or continue to receive them after informing the relevant company to stop, you should complain to the ICO. The Information Commissioner's Office (ICO) is responsible for enforcing the rules on spam texts. ![]() You can do it online, by phone or by post, and it can take as little as 5 minutes. This is because complaints play a vital role in helping regulators tackle the companies responsible for nuisance calls and messages. Without your complaints, regulators would find it much harder to identify and take action against those responsible.Īlthough complaining may not put a complete or immediate stop to all your nuisance calls or messages, it does help regulators take more targeted action in this area. ![]() Your complaint can provide real benefits, both for you as an individual and for consumers generally.
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